• Are all the media assets from filmstocks cleared for commercial use?
• What's included in my plan?
• What does royalty-free mean?

• Purchasing a subscription
• Do you offer the media conversion service (i.e. for video formats)?
• Can I purchase a specific media asset individually from the premium library?
• Can I get a refund during the subscription?

• What should I do if my download failed?
• Why can I no longer find a media asset I previously saw on Filmstocks?
• How do I find the filmora effects after I install them?

• Do I need to buy the subscription again if I am already an Effects Store user?
• How to install effect packs purchased individually from our old effects store
• How can I download After Effects with Filmstocks subscription
• If I am using Filmora 8.x, can I still use filmstocks?
• Which version should I get to download the filmora effects?

• How can I download Filmora effects with Filmstocks subscription
• What if Filmora doesn't open automatically after I click download?

• The music/SFX still has the Filmstocks voiceover on it after subscription.